Customer Care

MVM Imports Customer Care Text Messaging

Two-way text support for your sourcing requests, quotes, orders, and shipping updates — no marketing, ever. Opt in only if and when you want it.

Opt in by text

Text START (866) 901-5117

Text START to (866) 901-5117 to receive customer-care text messages from MVM Imports concerning your sourcing requests, quotes, orders, shipping updates, and related questions.

Before you opt in

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out at any time.
  • Reply HELP for help.
  • SMS consent is voluntary and not a condition of purchase.
  • No marketing or promotional messages are sent through this program.

The complete opt-in flow

How the keyword opt-in works

This is the exact double opt-in message flow. You are only subscribed after you confirm.

Step 1 Customer

START

Step 2 MVM Imports

MVM Imports: Please reply YES to confirm that you agree to receive customer-care text messages concerning your sourcing requests, quotes, orders, and shipping updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Terms: https://www.mvmimports.com/terms Privacy: https://www.mvmimports.com/privacy-policy

Step 3 Customer

YES

Step 4 MVM Imports

MVM Imports: You are now subscribed to customer-care text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Always available

STOP to opt out · HELP for help

You can send these keywords at any time. Here is exactly how MVM Imports responds.

STOPUnsubscribe

You text STOP. MVM Imports replies:

MVM Imports: You have been unsubscribed and will receive no further messages. Reply START to opt in again.

HELPGet help

You text HELP. MVM Imports replies:

MVM Imports: For help with MVM Imports customer-care messaging, reply here or contact mvmimportsinc@gmail.com. Reply STOP to opt out.

After you reply STOP, one final confirmation message may be sent, and no additional messages will be sent unless you opt in again. Carriers are not liable for delayed or undelivered messages, and wireless carriers do not guarantee message delivery. Mobile opt-in information and consent are never sold or shared with third parties or affiliates for their own marketing. See our Privacy Policy and SMS Customer Care Program Terms.